Long & Foster’s Customer Satisfaction Rate Rises to 98%

Long & Foster Real Estate has achieved a 98% client satisfaction rating in the first half of 2020. This rating surpasses the 97% score that the company had received in previous years.

July 27, 2020

Of customers who either bought or sold a home with a Long & Foster Real Estate agent, 98% were highly satisfied and would recommend their agent to others, according to results compiled from surveys conducted via a leading independent market research company.
 
“Long & Foster had an already impressive customer satisfaction rating and we’re thrilled to have achieved an even higher score during these unprecedented times,” said Larry “Boomer” Foster, president of Long & Foster Real Estate. “I’m proud of the way Long & Foster and our agents successfully met our client’s needs though virtual technology during these last few months, helping them buy and sell homes just as we have for the past 50+ years.”
 
The feedback and results of the survey help to validate Long & Foster's dedication and commitment to offering the best service in the real estate industry. The company continually strives to offer its clients the best all-inclusive experience in the business.
 
“We’re incredibly pleased with the results of our customer satisfaction surveys this year,” said Gary Scott, president of Long & Foster Real Estate. “It starts with our incredible agents, who have risen to the challenges posed by the coronavirus (COVID-19) to safely and virtually serve their clients and these satisfaction results further prove that mission was accomplished.”
 
Long & Foster Real Estate is the nation’s No. 1 real estate company as part of Home Services of America. For more information, visit LongandFoster.com.